Products
Lift the handset, press the button.
Infopoint help-points are exceptionally user-friendly. Simply lift the handset and push the button to access the service you require. But this simplicity conceals some intelligent technology, with automatic fault detection and remote call logging to collect usage data.
Buttons can be programmed to call to any internal or external UK number, all free to the user. We can even reprogramme buttons remotely should you wish to change the service or number.
Reliable performance
Our units are extremely robust, with a tough metal casing, armoured handset cable, magnetic hookswitch and the same rugged electronic components found in roadside emergency phones. Across the whole of 2025 our help-points ran at 97.38% uptime, measured. Every unit is polled remotely every day, most faults are diagnosed and fixed remotely and where an engineer is needed one is on site within 48 hours of the fault being raised.
Complete service
Our complete service includes landline and Infopoint unit installation, approved signage, as well as ongoing monitoring and maintenance of all equipment.
4G, no landline required
A 4G option is available on all units for sites with limited landline capacity. No landline is required, so a help-point can be sited where running one is impractical.
Standard features on all Infopoint units
- ✓ Hearing aid-compatible audio induction loop
- ✓ Clearly labelled buttons
- ✓ Vandal-resistant enclosure and electronics
- ✓ 4G option, no landline required
- ✓ Remote fault monitoring
- ✓ Fully customisable with your branding
- ✓ Approved signage included
Five help-point options and an upgrade.
Upgrade your existing taxi free phone
Replace your existing taxi phones with high-quality Infopoint units.
Improve taxi performance for your customers and provide them with the additional support services, whenever they need them. A more reliable service from day one.
Infopoint 3
Call up to 3 numbers. Can be desk- or wall-mounted.
Perfect for busy reception desks where space is limited.
Infopoint 6
Call up to 6 numbers. Robust and user-friendly.
The ideal replacement for a wall-mounted payphone or taxi free phone, connecting a taxi firm and up to five additional services.
Infopoint 12
Call up to 12 numbers. Simple, user-friendly design.
When even more additional services are required, the Infopoint 12 follows the same compact, easy-to-use design as the Infopoint 6 but with twice as many stored numbers.
Infopoint Max
The Directory unit. Integrated poster directory.
Internal or external numbers via 2-digit speed dial. Dedicated Taxi button. Poster directory can carry maps and other useful information.
4G taxi free phones
No landline required. Simply lift the receiver to call a taxi.
Using 4G mobile phone technology, our smart taxi free phones are a simple way to offer a taxi booking facility in additional locations.
Approved signage
Customised and made-to-measure. Incorporates your logo and branding.
All Infopoint units come with approved signage, completely customisable to meet your requirements.
Compare the units
| Feature | Infopoint 3 | Infopoint 6 | Infopoint 12 | Infopoint Max | 4G Taxi Phone |
|---|---|---|---|---|---|
| Size (HWD) not including signage | 320 x 370 x 62mm | 870 x 360 x 100mm | 870 x 905 x 100mm | 870 x 905 x 100mm | 90 x 200 x 210mm |
| Max stored numbers (including taxi) | 3 | 6 | 12 | 55 | 1 |
| Hearing aid induction loop | ✓ | ✓ | ✓ | ✓ | Optional |
| Remote fault monitoring | ✓ | ✓ | ✓ | ✓ | ✓ |
| Remote number reprogramming | ✓ | ✓ | ✓ | ✓ | ✓ |
| Connection | Landline (PSTN), private network (PABX), or 4G mobile | 4G mobile only | |||
| Power supply | Landline or mains adaptor on 4G | Mains adaptor only | |||
| Mounting options | Desktop or wall-mounted | Wall-mounted | Wall-mounted | Wall-mounted | Desktop or wall-mounted |