Simple. Reliable. Built to last.  The UK’s help-point provider.

About

About

Infopoint is the UK’s leading provider of taxi free phone and help-point solutions.

From hospitals and university campuses to shopping centres, hotels, bingo clubs and transport hubs, our help-points are used nationwide to provide free access to local taxi services and additional helplines.

21

Years managing relationships with taxi operators

Managing taxi contracts nationwide, backed by the most comprehensive and up-to-date database of UK taxi operators.

1,836

UK sites

Hospitals, campuses, shopping centres, hotels, bingo clubs and transport hubs, all on the same managed standard.

97.38%

Uptime, 2025

Every unit is polled automatically each day for a remote health check.

The company

Based in Cambridge.

Based in Cambridge, the UK’s largest technology and innovation hub, we combine expertise in telecoms and telephony with an intimate knowledge of the UK taxi market. We have been managing taxi contracts nationwide for 21 years and we hold the most comprehensive and up-to-date database of UK taxi operators.

From hospitals and university campuses to shopping centres, hotels, bingo clubs and transport hubs, our help-points are used nationwide to provide access to local taxi services and additional helplines.

Our approach

Building local partnerships

Working together with our client sites and the taxi operators that serve them, we aim to develop lasting partnerships that bring real benefits to all sides.

Our committed, energetic team is quick to respond and we pride ourselves on being approachable and easy to work with. We take the initiative, always looking for ways to help our clients and improve the service we provide.

If you’d like to find out more about what we have to offer, get in touch. Call us on 01223 420020 or email service@infopoint.org.uk

Accreditation

Accreditations that matter

Act TravelWise member

We are members of Act TravelWise, the UK’s premier network for all organisations working to promote sustainable travel.

Drinkaware Trust supporter

We believe better access to taxi services can help prevent drink-driving and make sure everyone gets home safely.

SafeSupplier accredited

SafeSupplier demonstrates supplier compliance to regulatory requirements, international standards and industry best practice in the supply chain.

Get in touch

Find out more about what we have to offer.