The Princess Alexandra Hospital
We provided GSM taxi phones to help visitors to The Princess Alexandra Hospital access taxi services during refurbishment – and beyond.
Infopoint
Taxi free phones
and help points
Infopoint is the UK's leading provider of taxi free phone and help point solutions.
Taxi Free Phone +
Give your customers a convenient, free and simple way to book taxis, with the assurance of a quality taxi operation at the other end of the line
Total Service
We take care of surveys, telephone line installation, cabling, signage, insurance, maintenance and everything else so you can concentrate on running your site
Better Facilities
Improve customer experience and access to services with free calls to additional numbers via smart, highly visible help points
Zero Cost
Our complete service is paid for by the taxi provider, at zero cost to you or your customers
Upgrade your taxi free phone
Already have a taxi phone? Upgrade to Infopoint, free of charge
How it works
Infopoint delivers a complete service that adds value for you, your staff and customers – with no hassle and no cost.
Our service is entirely funded by the taxi provider, making Infopoint the easiest way to upgrade your facilities for free.
Installation, maintenance and more
We provide and install the Infopoint units, backboards and signage, taking care of the initial survey, insurance, line installation and cabling, as well as all line rental and call charges.
We then provide ongoing maintenance with daily remote checks and a 48-hour repair guarantee.
Working for you
We actively manage the taxi operator, handling all complaints and ensuring a legal, competitive, high standard of service.
Should your needs change, we can immediately update the services featured on your help points, move them to a new location or provide temporary units during refurbishments.
“I am often at Queens attending meetings or manning a stand in the Atrium and I have personally witnessed how often the Infopoint is used there, especially by patients and visitors wanting cabs. It is good that patients have this service, especially at no cost to them and the ease of use to access the services covered by Infopoint is excellent. In my opinion as a Patient Representative, any service that can help the patient, advise them of other services available, make contact easy and come at no cost is a very rare occurrence and one I feel does a very essential and valuable job”.
Elaine Clark, Chair of IPEG
(Improving Patient Experience Group)
Products
Robust and ease-of-use, Infopoint help points come in a range of different sizes, complete with signage and bespoke backboards
View our range of productsMore than just a taxi free phone
Infopoint gives your customers a convenient, free and simple way to book a taxi, with the assurance of a quality taxi service at the other end of the line.
Our help points also feature extra buttons that can be programmed to call any number you choose. By providing free access to additional services, available at the push of a button, Infopoint brings a range of benefits to you, your staff and your customers.
Save staff time
Use our help points to provide customer information and get enquiries for partner organisations, reducing the burden on front-line staff and busy reception desks.
Deliver vital services
Our help points provide access to information and support services 24 hours a day, even when the reception desk is unmanned.
Tailored to location
Multiple help points across a single site can be programmed to feature different services, meeting the specific needs of users at each location
